Recruiter FAQs

Everything recruiters ask us most often, grouped by where you are in your hiring. If your question is not here, email support@goodfit.so with your organization name and the job title.

Inviting candidates

A candidate says they never got the invite. What do I check?

Whether the invite was actually triggered, whether the email or phone number saved is correct, and which channel the workflow uses: email, WhatsApp, or phone. How candidate invites and reminders work in Goodfit walks through each.

How do I resend an assessment invite?

Re-invite the candidates you choose from the job, and set invitation expiry and channels while you are there: How to resend assessment invites to candidates.

Can invite emails come from my own domain?

Yes. Set up custom SMTP and invites go out from your company's sender instead of Goodfit's: How to set up custom SMTP on Goodfit.

Can I screen candidates over the phone instead of a web link?

Yes. AI phone interviews call the candidate. You choose when calls go out and what happens when nobody answers: AI phone interviews.

Reading results

A candidate finished their AI video interview, but it still shows In Progress. Why?

In most cases the interview is complete and the evaluation is still catching up, so give it a little time before re-inviting anyone. Why a completed AI Video Interview may still show In Progress explains what to check if it does not update.

How do I read an integrity report?

The report gives a verdict and a grid of checks. How Goodfit measures candidate integrity explains what the verdict means and what every row measures.

What does proctoring check during an AI video interview?

Several security layers run on every AI video interview. Inside Goodfit's interview proctoring lists each one, what it catches, and when it runs.

Why does the coding submissions screen show one question at a time?

Submissions are shown per question, not as one combined history for the whole assessment: Understanding the coding assessment submissions view.

Can Goodfit record my Google Meet or Teams interviews?

Yes. The Meeting Assistant records, transcribes, and AI-reviews video interviews on Google Meet and Microsoft Teams: Recording and reviewing interviews with the Goodfit Meeting Assistant.

Setting up

How do I create my first job?

Add the job details, set up your hiring stages, publish, and invite candidates. The full walkthrough is in Creating your first job.

How do I get a careers page?

Your Goodfit careers page lists your open roles so candidates can apply directly, and you can embed it on your own website. Setup takes about 5 minutes: Set up your careers page on Goodfit.

Can I post jobs and import candidates from LinkedIn or Indeed?

Yes, with the Goodfit for Recruiters browser extension, which connects your account to job boards like LinkedIn, Indeed, and Wellfound: Using the Goodfit for Recruiters browser extension.

Can employees refer candidates to a job?

Yes. Goodfit accepts employee referrals as applications, and referred candidates flow into the job like any other applicant: Enabling employee referrals on jobs.

Your organization

How do I invite teammates and control what they can do?

Team & permissions covers inviting people into your organization and choosing what each one can see and change.

Where do I see how many credits I have left?

In your billing area, which shows how many credits you have, how many remain, and where they have been used across assessment types: Understanding your Goodfit credits balance.