Understanding your Goodfit credits balance
Your Goodfit billing area shows how many credits you have, how many remain, and where they've been used across assessment types.
Your Goodfit balance helps you track available credits and usage across your hiring workflows.
What your balance shows
Your billing area may include:
- total granted credits
- remaining balance
- usage by assessment type
Depending on your setup, usage may be split across categories such as:
- AI Interview
- Psychometric Assessment
- Skill Assessment
- Coding Assessment
What "low balance" means
If your remaining balance is low, you may run into issues when launching new candidate assessments at scale.
This is especially important before:
- bulk invites
- large hiring drives
- roles with multiple assessment stages
What to do if your balance is low
We recommend checking your balance before starting a major hiring campaign.
If your balance is running low:
- review recent usage
- estimate upcoming hiring volume
- top up before launching a large batch of invites
When to contact support
Please contact support if:
- your balance looks incorrect
- your usage seems higher than expected
- you need help understanding where credits were consumed
- you need help with billing or invoices
When contacting support, please include:
- organization name
- screenshot of the billing page
- a short note on what looks incorrect